Privacy Policy

Information We Collect

Personal Information

When you register for our financial education services, we collect information that helps us provide personalized learning experiences. This includes your name, email address, phone number, and learning preferences. We also gather information about your educational background and financial knowledge level to customize our program recommendations.

Usage Information

We automatically collect information about how you interact with our platform. This helps us improve our services and understand which educational content is most valuable to our users. We track your learning patterns, time spent on different modules, and areas where you might need additional support.

How We Use Your Information

Your information serves several important purposes in delivering our financial education services. We use it to create personalized learning paths, send relevant educational content, and provide customer support when needed. Understanding your learning progress helps us recommend appropriate next steps in your financial education journey.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our educational platform. These partners are carefully selected and bound by strict confidentiality agreements. They only access the information necessary to perform their specific services.

Service Providers

Our service providers include cloud hosting companies, email delivery services, and analytics platforms. Each provider has been vetted for their security practices and commitment to data protection. We regularly review these relationships to ensure they maintain our high standards for privacy protection.

Data Security and Protection

Protecting your information is our top priority. We use industry-standard security measures including encryption, secure servers, and regular security audits. Our technical team continuously monitors for potential threats and updates our security protocols to address emerging risks.

Your Rights and Choices

You have significant control over your personal information. You can access, update, or delete your account information at any time through your user dashboard. If you need assistance with these processes, our support team is ready to help you exercise your rights.

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this information in a commonly used format within 30 days of your request. This includes your learning history, progress records, and any communications you've had with our support team.

Correction and Deletion

If you find any inaccuracies in your personal information, you can correct them directly through your account settings or by contacting us. You also have the right to request deletion of your account and associated data, though we may retain certain information for legal compliance purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Active account information is maintained while your account remains open. After account closure, we typically retain basic information for seven years to comply with financial record-keeping requirements.

Learning progress data and educational content interactions may be retained longer for research and platform improvement purposes, but this information is anonymized to remove personal identifiers. Marketing communications data is deleted within two years of your last interaction with our promotional materials.

International Data Transfers

As a Canadian company, we primarily store and process data within Canada. However, some of our service providers may process information in other countries with strong data protection laws. When international transfers occur, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions.

Children's Privacy

Our financial education platform is designed for adults and we don't knowingly collect personal information from children under 16. If we discover that we've inadvertently collected such information, we'll delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Cookie Policy

We use cookies and similar technologies to enhance your learning experience and analyze platform usage. Essential cookies are necessary for basic functionality, while analytics cookies help us understand how users interact with our content. You can control cookie preferences through your browser settings.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

Minor updates, such as clarifications or contact information changes, may be made without prior notice. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our services after policy updates constitutes acceptance of the revised terms.